Security
What happens to the data, and where does it actually live?
Every owner asks us this, and rightly so. Here are the answers, straight.
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Data in the EU
Hosted and processed in the EU.
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GDPR-compliant
Processed under the GDPR, DPA included.
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No AI training
Your content never trains AI models.
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Your data is yours
If you move on, everything moves with you.
Your data stays in the EU.
Hosted in the EU, processed under the GDPR. A data-processing agreement (DPA) is part of every contract.
The AI reads your documents. It is never trained on them.
EstateMate reads your documents with AI so you do not have to do it by hand. All processing happens in the EU. Your content is never used to train AI models. What comes out of your documents belongs to you.
Encrypted at rest, encrypted in transit, access by role.
Your data is encrypted in transit and at rest. Roles and permissions define who sees which buildings and numbers.
Your data belongs to you.
Documents and data remain your property. If you ever want to leave, we help you take everything with you, in good order.
Whoever works with your data besides us is named in the DPA.
The DPA includes the list of our sub-processors, including the AI services in use. You receive it with the contract.
Documents
Documents with the contract
You receive these documents with the contract — for your records, your tax advisor or your legal counsel. Open questions are answered in the conversation.
- Data-processing agreement (DPA)
- List of sub-processors
- Technical and organisational measures (TOMs)
Open questions about security?
Ask them in the conversation — we answer them straight.